GeoSeed
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Questions and Answers


FAQ's

Can I order online?


Right now it is not possible to order online. However, we are currently working to develop an online store.


How can I fill out an order form?


  • Please download theExternal link opens in new tab or window order form PDF and save it.
  • Open the PDF with a program like Adobe Acrobat. Use the comment function to write your order down. Safe the PDF.
  • Send the saved PDF in an email to GeoSeed (svc@geoseed.com), or
  • Print the PDF and send it by mail or fax.

  • You can also always call us to place an order.


Can I search for products within the catalog online?


  • Please download the External link opens in new tab or windowcatalog PDF and save it.
  • Open the catalog PDF.
  • Use the search function to find certain products (either drop down box or "Command F").


Do I get a notification of my order?


We will send you a confirmation of your order after it has been placed.


My order is incorrect. What do I do?


  • Please open the package upon receipt and inspect the contents against the provided packing slip.
  • Notify us immediately if any items are missing or damaged.
  • Please do not discard any damaged items or shipping materials.


Do you accept returns?


  • We accept no returns without prior authorization from GeoSeed.
  • We accept no returns on any “SPECIAL PURCHASE” or opened packets.
  • Discrepancies must be reported within 10 days after receiving.
  • There will be a restock fee of $45 on all returned orders.
What is the Minimum order per item?


The minimum order per item is a Trade Pkt (see Trade Pkt Quantities in catalog).

What is a SPECIAL PURCHASE?


A special purchase is an order accepted by GeoSeed at the customers specific request for product, not in GeoSeed normal range or for quantity beyond the normal use.

I have questions about a submitted order. 


Please call toll free: External link opens in new tab or window888-645-2323


Can I buy my seed local at GeoSeed?


  • As of right now, due to the ongoing pandemic, our facilities are closed to the public. We will inform you when the facility will be able to open back up.
What does M mean?


M is our abbreviation for 1000 seed. This originally comes from roman numerals. Numbers in this system are represented by combinations of letters (I=1, V=5, …, M=1000). It is a traditional international abbreviation for the French word “mil” which means thousand.


What does NO VERN in the catalog mean?


NO VERN is an abbreviation for NO VERNALIZATION.


What does PGR in the catalog mean?


PGR is an abbreviation for Plant Growth Regulator.


I’m a home gardener and do not have a plant-raising business. Can I order seed from GeoSeed?

Yes, we sell our seed to home gardeners. Please consider our smallest packet size (Trade Pkt.)


I’m having trouble with my seed. Can you offer advice?


Our sales team can help you with advice on the External link opens in new tab or windowphone or via email.


Do we ship to Canada?


Dear Valued Customers,

We want to keep you informed about important updates regarding our shipping options to Canada. While we primarily use USPS for international shipments, Canada post has been returning your packages to us. This is causing us to pay for the packages to be returned to us and then we have to ship them back out to our customers.

As a result, we have chosen to use FedEx for shipments going to Canada in order to ensure your package gets to you. FedEx requires that you use a broker to import the seed. This is unfortunately a cost that you as the customer are solely responsible for. GeoSeed has no control over Canada post and have been unable to get any resolution as to why our packages will not clear.

Our goal is to provide the best shipping experience, and FedEx offers reliable tracking and secure delivery. While shipping charges may vary, we will always strive to keep rates as competitive as possible.

If you have any questions or concerns regarding this change, please do not hesitate to reach out to customer service support team at 888-645-2323 or svc@geoseed.com.

Thank you for your continued support!

GeoSeed





Phone: 888-645-2323 | Email: svc@geoseed.com | Address: 121 Gary Road, Hodges, SC 29653 | Fax: 864-227-5108

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